Experience the unique adventure of working in the Arctic

Commercial Operations

Turning Mission Into Action, Every Day

Turning Mission into Action, Every Day

At the heart of Air Inuit’s mission to connect northern communities is our Commercial Operations team. It ensures that every scheduled and charter flight, every reservation, every customer experience, and operations at YUL reflect our commitment to reliability and respect.

From planning routes and managing custom charter solutions, to coordinating cargo and supporting passengers, we keep our operations responsive to the unique realities of the North. With deep regional knowledge and a passion for service, we help Air Inuit grow while remaining a vital lifeline for the communities and partners we serve.

Explore the work environment

  • 01

    Commercial Operations

    In passenger services, reservations, and charter operations, teams play a key role in coordinating activities and ensuring a high-quality client experience. Working primarily in an office setting, with schedules that vary based on operational needs, they provide attentive, efficient service tailored to each situation. Whether planning travel, responding to inquiries, or coordinating customized solutions, every action supports the smooth flow of operations. This work requires organization, flexibility, and a strong service mindset, while encouraging close collaboration across teams. Service quality and reliability guide every interaction, supported by a shared commitment to meeting the unique realities of the North.

  • 02

    YUL Airport Operations

    At Montréal–Trudeau (YUL), airport operations teams work in a fast-paced environment where no two shifts are the same. From ramp activities to passenger services, supervisors and coordinators play a key role in ensuring every flight runs smoothly and on schedule. This work requires adapting to variable hours, staying responsive in real time, and working closely as a team to keep operations running efficiently. In this setting, every role matters and every action has an impact. Safety guides everything we do and remains an absolute priority, a deeply embedded value shared and upheld by the entire team.

  • 03

    Cargo YUL

    In Montréal, the Cargo Operations team plays an essential role in handling and moving freight, contributing directly to the supply of the communities we serve. Working day and evening shifts, including weekends, the team adapts to the pace of operations and flight arrivals. From receiving and handling to coordinating shipments, each team member contributes in a spirit of collaboration and efficiency. This hands-on, coordinated work ensures reliable and continuous service, where every shipment matters.

Benefits of  working here

See how you can find balance

  • Space for life outside

    Different jobs call for different work arrangements. 

    • In the North: Many positions are rotational, typically on 2- or 3-week schedules, depending on the role and location
    • In Montréal (depending on the role and operational needs): 5‑days‑in‑4 or 10‑days‑in‑9 schedules
    • Start your workday earlier or a bit later
    • Work from home days (depending on the role and operational needs)
    • Enhanced flexibility during hunting season
    • Access to exercise equipment and for northern employees outdoor gear such as fat bikes and canoes

  • Higher global compensation

    We’re proud to work with highly skilled professionals. On top of salary, we invest in their continued growth, abilities and wellbeing.

    • Benchmarked salary and superior global compensation
    • 5% RRSP without employee contribution
    • Base vacation at 6%, and 8%, 10%, 12% progression
    • Retirement allowance
    • Support of professional growth
    • Profit sharing program

  • Fully paid insurance

    Air Inuit offers complete coverage for employee insurance and well-being programs, benefiting both our employees and their families.

    • Flexible group insurance (medical, dental, etc.) for employees and dependants 100% paid for by Air Inuit
    • Virtual health care (Telemedecine) for employees and families 100% paid for by Air Inuit
    • Short and long-term disability insurance
    • Assistance Program for employees and dependents (EFAP)
    • Extra coverage options are available. Employees only pay the difference.

  • Low-cost air travel

    Employees and their family can explore the North and beyond with our preferential air fares on Air Inuit and partner airlines.

    • Fly on Air Inuit wings with confirmed travel at reduced rates or on standby
    • Travel the world through our various agreements with airlines worldwide, at a fraction of the cost for you, your spouse, your children, and your immediate family

  • Safety & comfort

    We invest in equipment and amenities to make sure that employees have the ability to enjoy their work.

    • Access to gyms in head office and northern bases
    • Investment in infrastructure (staff housing, hangars, warehouses)
    • Essential work equipment, tools and gear provided
    • Modern head office
    • Free parking & coffee

  • Strong sense of purpose

    This isn’t just a job. Every day here helps preserve the paths of the North while forging yours.

    • Essential service
    • Internal advancement opportunities
    • Inuit owned company
    • Work closely with Inuit communities and contribute in meaningful ways

More questionsabout life here?

Why Air Inuit Is Your Next Career Destination?

To make a real impact. Air Inuit delivers essential services to Nunavik 24/7 in one of the world’s most demanding environments, offering work that is stimulating, meaningful, and truly rewarding.
What exciting opportunities are waiting for you?

At Air Inuit, opportunities are everywhere. Whether you're drawn to ground operations, maintenance, flight operations, HR, IT, finance or administrative positions, there’s a place for you to grow. Whether you want to build deep expertise or explore multiple areas, you’ll find an environment where learning, evolving, and moving forward are all part of the journey.
Discover our work environment

Filled with challenges, dynamic, and people‑focused. On the ramp, you’ll work outdoors with variable schedules and safety at the core of every operation. In administrative roles, collaboration, rigor, and strong opportunities for growth define the day‑to‑day. And everywhere across the organization, a strong team spirit truly makes the difference.
Curious about the benefits we offer?

A range of competitive and generous benefits:
an employer‑matched RRSP with a 5% contribution, comprehensive medical and dental insurance 100% paid by Air Inuit, three weeks of vacation, telemedicine access, an employee assistance program, and flight privileges.
Which jobs bring you into the heart of the North?

Some positions require occasional travel to our northern bases to support operations. Others follow a rotational schedule, where you work in the North for two or three weeks at a time, then return South for a rest period that varies depending on the role and the base. In these positions, the work takes place directly in the North, offering an immersive, cultural, and deeply human experience.
What are the possible work schedules?

Work hours and schedules vary depending on the role and operational needs.

Many operational positions involve rotating schedules of 2 or 3 weeks. For flight crews, schedules are either based on a 15/13 rotation or structured over a 28-day block, during which they typically work approximately 15 to 17 days. For commercial operations, ground operations and maintenance, this often includes variable shifts (day, evening/night, and weekends) to support 24/7 operations.

In Nunavik, part-time roles are also offered, depending on local needs.

In administrative roles, schedules are generally more stable, sometimes with options such as one remote work day per week or a compressed workweek (for example, 5/4 or 10/9 schedules, where employees complete their hours over fewer days).
Are there development opportunities?

Yes! Air Inuit supports continuous training, professional development, and internal advancement opportunities.
A Day in the Life of Commercial Operations at Air Inuit

A day in Air Inuit’s Commercial Operations is shaped by coordinating scheduled and charter flights, managing bookings and cargo, and supporting passengers. Through careful planning, real-time adjustments, and close collaboration with operational teams, the team delivers reliable solutions tailored to the realities of the North, while maintaining a respectful, community-focused approach to service.
How to apply?

Directly through the postings on our career platform.

Explore our Careers paths